Refund Policy

Once you enroll in any of our online courses, no refunds will be issued for that course. Since all our products are digital assets and instantly accessible upon acquisition, no refunds, exchanges, or returns will be provided under standard conditions.

Eligible Grounds for a Refund

You may submit a formal request for a refund under the following specific circumstances:

• If you have accidentally enrolled in the exact same course more than once.
• If you have accidentally purchased the same course across multiple accounts.
• If you experience double-charges due to technical transaction errors during payment processing.

Reasons for Rejection of Refund Claims

Your refund application may be canceled, denied, or rejected if:

• We discover that the application was made intentionally with unethical, fraudulent, or false claims.
• The refund request is submitted more than 2 days after the initial course purchase date.
• A refund is claimed after completing or significantly consuming the course content.
• The specific reasons for demanding a refund are not explicitly clarified in your application.

How to Apply for a Refund

To initiate a refund request, you must send an email to the official ElearnSkill.com support desk at support@dropsetupit.com. The subject line of your email must strictly read: “Refund application”.

In the body of the email, you must clearly explain the valid reasons for your refund request. Additionally, you are required to attach all valid transaction receipts and enrollment documents received from ElearnSkill.com at the time of purchase.

Post-Application Review Process

• Upon receiving your refund application, a notification will be sent to the applicant, and our support team will reach out if further clarification is required.
• If communication with the applicant fails or goes unanswered, the refund processing will be put on hold. In such cases, the applicant must follow up with a fresh email using the subject line: “Applying for release holded refund”.
• ElearnSkill.com reserves the absolute right to suspend, hold, or revoke your access to the course content while your refund application is under official review.
• The evaluation of a refund application typically takes up to 7 business days from the date of submission, though complex cases may require additional processing time.
• Upon successful approval, the amount will be reversed to the original payment source. Please note that a gateway transaction or processing fee of up to 10% may be deducted from the total refundable amount.

Policy Modifications

ElearnSkill.com reserves the right to modify, update, or revise this Refund Policy at any time, with or without prior notice to the users. All users are strongly encouraged to thoroughly read and accept this policy framework before requesting a refund.

Any updates or modifications to this policy will become legally binding immediately upon being published on this page. All refund applications submitted prior to an update will be evaluated under the terms of the previous policy version.